Once a debt is 60 days to 90 days past due. Most companies call in a collection agency Base your decision on how much money is owed to you and the history of your relationship with the customer. May want to go directly to a collection agency. If that doesn't work, you may want to send a few past-due letters yourself, or you
MULTILEDGER JOB SETUP FULL
I can see that: in fact the two accounts appear identical apart from names, which makes it all the more puzzling.Ĭan Sarah still access the data correctly if she logs in to Gabby's problem machine? Can Gabby access the data from Sarah's machine? You said earlier you tried creating a new account which still had the problem-was this on Gabby's machine or Sarah's?Īre you using Access Control Lists at all? What are the "local files" used by MultiLedger? Are they all in one folder or several, and what is the full path to this (or these) folders?The day after an account becomes overdue, you should place a polite phone call to the customer who owes you money. They both have administrative rights to their computers Not being familiar with the MultiLedger application, I don't know what files it may or may not set up on the local machines. So we have to assume it is a problem with the local account and/or local files. Uid=501(ag) gid=501(ag) groups=501(ag), 81(appserveradm), 79(appserverusr), 80(admin)Ĭould it be a permissions issue when connecting to the server? But that really doesn't make sense since they both login to the server and mount the drive with the same login and password. Last login: Thu Oct 12 10:53:11 on console There's actually only 1 account on the Accounting server besides the Administrator account and they all use that other account to login. Could it be a permissions issue when connecting to the server? But that really doesn't make sense since they both login to the server and mount the drive with the same login and password. They both have administrative rights to their computers. Last login: Fri Oct 20 08:05:47 on console Uid=502(gabby) gid=502(gabby) groups=502(gabby), 81(appserveradm), 79(appserverusr), 80(admin)ĭata from a computer that hasn't had any problems: I don't know why it's showing 10.2.8 on my settings, I changed it to 10.4.8, but it still shows 10.2.x. Ok, first off all the computers are running 10.4.8 including the Accounting server. The cache files will be named similarly to the preference files, but with a ".cache" extension. There may also be cache files in "/Users/gabby/Library/Caches" - these can be safely trashed since the application will re-create them as and when necessary. Check the ownership/permissions for these. What about "/Users/gabby/Library/Preferences"? And similar for the other users? If the developers play by the rules, any preference file should be named something like "", but whatever it is should be obvious. Ls -aolR /Applications/"MultiLedger 7f"and let's see the results.Īre you sure there are no Preference files for MultiLedger? There may be some in "/Library" but these would be the same for all users. Well, you should look at ownership/permissions on that folderĬopy and paste the following into the Terminal window, followed by a return: MultiLedger uses one folder that is located in Applications-MultiLedger 7f.
Is Gabby's account also more recent than the working accounts on his machine? There may be some "history" involved, in that obviously any new account you make is more recent than the working accounts. Well, this evidence points to Gabby's machine being the problem, although the fact that someone else was able to use it OK seems odd. I've run out of ideas and the pressure is building for me to get this working properly.Īny suggestions or ideas would be greatly appreciated. I've created a new user account in MultiLedger, yet this user is still getting this error. I've formatted the hard drive and reloaded OS X and all the software. Hoping that maybe someone can give me some ideas that may fix things. MultiLedger's tech support has assured me that it's not a problem with their software, but a permissions issue with OS X, which is why I'm here.
We have 4 people that use it and only 1 user is getting this error (error -54 from MultiLedger). Then they open the company data that is stored on the fileserver.
The client computers (iMacs) mount the drive of the fileserver and then open the MultiLedger program locally. The way it's setup is we have a fileserver (just an iMac G5) that is holding the Accounting data. It's getting an error that I'm told by MultiLedger's tech support is being caused by an OS X permission error.
MULTILEDGER JOB SETUP SOFTWARE
We're having a problem with this Accounting software we used called MultiLedger.
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